At pko99, your privacy is not an afterthought — it is built into everything we do. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have as a pko99 player under Philippine law.
These highlights summarize our core privacy commitments. The full policy below contains the complete legal details.
pko99 collects only the personal data that is strictly necessary for account registration, KYC compliance, payment processing, and regulatory reporting. We do not collect data for its own sake — every data point has a defined purpose.
All data transmitted between your device and pko99 servers is protected by industry-standard TLS/SSL encryption. Sensitive data at rest — including payment details and identification documents — is stored using AES-256 encryption.
pko99 fully complies with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. We are registered with the National Privacy Commission (NPC) and maintain a designated Data Protection Officer.
pko99 does not sell, rent, or trade your personal data to third parties for marketing purposes. Data shared with third parties is limited to what is necessary for service delivery — such as payment processors and KYC verification providers — and is governed by strict data processing agreements.
As a pko99 player, you have the right to access, correct, delete, and port your personal data. You may also object to certain processing activities. pko99 responds to all data rights requests within 15 business days in accordance with NPC guidelines.
Promotional communications from pko99 are always opt-in. You can withdraw your consent to receive marketing messages at any time through your account notification settings or by contacting our support team. Opting out of marketing does not affect your ability to use the Platform.
Note: This Privacy Policy applies to all personal data collected by pko99 through the pko99.app website, mobile applications, and any related services. By using pko99, you consent to the data practices described herein.
pko99 ("pko99," "we," "us," or "our") is committed to protecting the privacy and personal data of all individuals who interact with the pko99 online gaming platform ("Platform"). This Privacy Policy ("Policy") describes how pko99 collects, uses, discloses, stores, and protects personal data in connection with your use of the Platform.
This Policy is issued in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 ("DPA"), and its Implementing Rules and Regulations ("IRR"), as administered by the National Privacy Commission of the Philippines ("NPC"). It should be read together with the pko99 Terms & Conditions, which govern your use of the Platform.
By registering for a pko99 account, accessing the Platform, or otherwise providing your personal data to pko99, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the Platform.
When you register for a pko99 account, complete KYC verification, make deposits or withdrawals, or contact our support team, you provide us with personal data including:
When you access the Platform, pko99 automatically collects certain technical and behavioral data, including:
pko99 may receive personal data about you from third-party sources, including: payment processors (for transaction verification), KYC and identity verification service providers, fraud detection and anti-money laundering ("AML") screening services, and publicly available sources such as government sanction lists.
pko99 uses your personal data for the following purposes:
pko99 processes your personal data on the following legal bases under the Data Privacy Act of 2012:
pko99 shares personal data with carefully selected third-party service providers who assist in operating the Platform. These include payment processors (GCash, PayMaya, and banking partners), KYC and identity verification providers, fraud detection and AML screening services, cloud hosting and infrastructure providers, and customer support platform providers. All third-party service providers are bound by data processing agreements that require them to process your data only on pko99's instructions and in compliance with the DPA.
pko99 may disclose your personal data to Philippine government authorities, regulatory bodies (including PAGCOR and the NPC), law enforcement agencies, or courts where required to do so by applicable law, court order, or regulatory directive. pko99 will notify you of such disclosures where legally permitted to do so.
In the event of a merger, acquisition, restructuring, or sale of all or part of pko99's business, your personal data may be transferred to the acquiring entity as part of that transaction. pko99 will notify affected players prior to any such transfer and ensure that the receiving entity is bound by privacy obligations no less protective than those in this Policy.
pko99 does not sell, rent, lease, or otherwise commercially exploit your personal data to third parties for their own marketing or commercial purposes. This commitment is absolute and applies regardless of the form of consideration offered.
Cookies are small text files placed on your device when you visit the pko99 Platform. pko99 uses cookies and similar technologies (such as web beacons and local storage) to operate the Platform, remember your preferences, and analyze usage patterns.
You can manage or disable non-essential cookies through your browser settings or through the cookie preference center available on the Platform. Please note that disabling certain cookies may affect the functionality of the Platform and your gaming experience.
pko99 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following retention periods apply:
Upon expiry of the applicable retention period, pko99 will securely delete or anonymize your personal data in accordance with NPC-approved data disposal procedures.
pko99 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
While pko99 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your pko99 login credentials confidential and for notifying us immediately of any suspected unauthorized access to your account.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by pko99. To exercise any of these rights, contact our Data Protection Officer using the details in Section 12.
| Right | What It Means |
|---|---|
| Right to Be Informed | You have the right to be informed of how your personal data is collected, used, and shared — which is the purpose of this Policy. |
| Right to Access | You may request a copy of the personal data pko99 holds about you, along with information about how it is being processed. |
| Right to Correction | You may request that inaccurate or incomplete personal data be corrected or updated. Some corrections may require supporting documentation. |
| Right to Erasure | You may request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention obligations. |
| Right to Data Portability | You may request a copy of your personal data in a structured, commonly used, machine-readable format for transfer to another service provider. |
| Right to Object | You may object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests. |
| Right to Complain | If you believe pko99 has violated your data privacy rights, you may file a complaint with the National Privacy Commission of the Philippines. |
pko99 will respond to all data rights requests within fifteen (15) business days of receipt. In complex cases, this period may be extended by a further fifteen (15) business days, with notice provided to you.
The pko99 Platform is strictly intended for individuals who are at least 21 years of age, in accordance with Philippine gaming regulations. pko99 does not knowingly collect personal data from persons under 21 years of age.
If pko99 discovers or is notified that personal data has been collected from a person under 21 years of age, pko99 will immediately suspend the associated account, delete the personal data in question, and return any deposited funds. Parents or guardians who believe their child has registered on pko99 are encouraged to contact our Data Protection Officer immediately using the details in Section 12.
Gambling is addictive. Know when to stop. If you are concerned about underage access to gambling platforms, please visit our Responsible Gaming page for guidance and support resources.
pko99 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. The "Last Updated" date at the top of this Policy indicates when the most recent revision was made.
Where changes are material — meaning they significantly affect how we collect, use, or share your personal data — pko99 will notify registered players via the email address or mobile number on file at least fourteen (14) days before the changes take effect. For non-material changes, the updated Policy will be posted on the Platform and will take effect immediately upon posting.
Your continued use of the pko99 Platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the revised Policy, you must stop using the Platform and may request account closure in accordance with the Terms & Conditions.
pko99 has appointed a Data Protection Officer ("DPO") responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests relating to your personal data or this Policy, please contact the pko99 DPO:
You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated. Information on how to file a complaint is available on the NPC's official channels.
Now that you know how pko99 protects your personal data, enjoy 700+ certified games with the peace of mind that your privacy is always our priority. Log in or explore the casino lobby today.